At SABERLIGHT, we know you’re excited to receive your new lightsaber, and we’re just as excited to get it to you. We work hard to process and ship orders as quickly as possible, with free worldwide shipping on all SABERLIGHT lightsaber orders.
Free Worldwide Shipping
SABERLIGHT offers free standard shipping worldwide.
You will not be charged a separate standard shipping or handling fee at checkout for eligible deliveries.
Shipping availability may vary for certain destinations, and some remote or restricted locations may be subject to shipping limitations.
Any applicable customs duties, import taxes or government charges are separate from our shipping charges and may be payable by the customer depending on the destination country.
Shipping Times
Orders typically arrive within 7–10 business days after dispatch, depending on your destination and shipping method.
Please note that delivery times are estimates and are not guaranteed unless a specific delivery timeframe has been expressly agreed.
Delivery times may be affected by circumstances outside our reasonable control, including:
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Customs processing
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Courier or postal delays
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Weather events
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Public holidays
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Peak shopping periods
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Transport disruptions
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Government restrictions
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Other circumstances beyond our reasonable control
During periods of particularly high demand, delivery may take longer than the estimated timeframe.
If your order appears to be delayed, please check your tracking information first. If you need further assistance, contact our support team with your order number.
Order Processing
We aim to process orders as quickly as possible after they are placed.
Processing times can vary depending on product availability, order volume and the specific product purchased.
Orders may be processed, packed and dispatched from different fulfilment locations depending on stock availability and destination.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where tracking is available.
Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes, brokerage fees or other charges imposed by the destination country.
These charges are determined by the relevant customs authority and are outside SABERLIGHT's control.
Unless otherwise stated at checkout, applicable customs duties, import taxes and similar destination charges are the responsibility of the customer.
We recommend checking with your local customs authority before placing an international order if you are unsure about potential import charges.
SABERLIGHT cannot guarantee the amount of any customs or import charges that may apply.
Tracking Your Shipment
Once your order has been processed and dispatched, we will send you a shipping confirmation email containing your tracking information where tracking is available.
You can use the tracking number to monitor your shipment through the relevant carrier.
Tracking information may take some time to become active after an order has been dispatched.
If your tracking information has not updated for an extended period, please contact us and we will help investigate the shipment.
Delivery
Please ensure that your shipping address is accurate and complete when placing your order.
SABERLIGHT is not responsible for delays caused by incorrect or incomplete address information provided by the customer.
Where possible, carriers may provide delivery instructions, signature options or safe-place arrangements depending on the destination and carrier.
Once tracking indicates that a package has been delivered, please check around the delivery address and with other household members, neighbours or building management where appropriate.
If you cannot locate a package that has been marked as delivered, contact us as soon as possible. We may work with the carrier to investigate the delivery.
Lost or Stolen Packages
If your package is lost in transit, please contact us so that we can investigate the shipment with the carrier.
If tracking confirms delivery but you cannot locate the package, please first check the delivery location and contact the carrier where appropriate.
We will assist with the investigation where reasonably possible.
Nothing in this policy limits any consumer rights or remedies that apply to you under mandatory local law.
Delivery Delays
Shipping delays can occasionally occur due to circumstances outside our control.
These may include customs inspections, carrier delays, extreme weather, natural disasters, strikes, public holidays, transport disruptions or other unforeseen events.
If a delivery is delayed, we will do our best to assist and provide any available tracking information.
Where applicable consumer law provides rights relating to delayed or failed delivery, those rights continue to apply.
Shipping Locations
SABERLIGHT ships to customers worldwide where delivery is available.
Depending on product availability, stock levels and destination, orders may be fulfilled from different locations.
Our fulfilment network may include locations in Australia, the United States, the United Kingdom, Europe, Japan and other regions.
The actual fulfilment location for your order may vary depending on the product and destination.
This allows us to select an appropriate fulfilment route and help provide efficient delivery to customers around the world.
Multiple Products and Split Shipments
If your order contains multiple products, your items may occasionally be shipped separately.
This can happen when products are stored at different fulfilment locations or when items become available at different times.
If your order is shipped in multiple packages, you may receive separate tracking information for each shipment.
You will not normally be charged an additional standard shipping fee because an order is split into multiple shipments.
Packaging
We carefully package our lightsabers to help protect them during international transportation.
Lightsabers are packaged in durable protective cartons designed to reduce the risk of damage during handling and transit.
Depending on the product purchased, your package may include:
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Lightsaber hilt
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Blade
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Charging cable
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Tools
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Instructions or digital product information
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Additional accessories included with your selected configuration
The exact contents of your order will be shown on the individual product page or in your order confirmation.
Please inspect your package and its contents when it arrives.
If anything appears damaged or missing, contact us as soon as reasonably possible and provide your order number along with photographs or video where helpful.
Damaged Packages
If your package arrives visibly damaged, please photograph the exterior packaging before opening it where possible.
After opening the package, photograph any damage to the product or internal packaging.
Contact us with:
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Your order number
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Photographs of the packaging
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Photographs of the product
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A description of the damage
We will assess the situation and work with you to determine the appropriate next step.
Incorrect Shipping Address
Please carefully check your shipping address before completing your order.
If you realise that your address is incorrect, contact us immediately at support@saberlight.com.au.
We will make reasonable efforts to update the address before the order is dispatched, but we cannot guarantee that changes will be possible once processing or shipping has begun.
If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply to resend the package where permitted by law.
Failed or Unsuccessful Delivery
If a carrier is unable to deliver your package because of an incorrect address, failure to collect the package, refusal of delivery or another issue attributable to the recipient, the package may be returned to the sender or fulfilment facility.
If this occurs, please contact us so that we can determine the available options.
Any additional shipping or handling costs may be the customer's responsibility where permitted by applicable law.
Shipping Restrictions
Some products or destinations may be subject to shipping restrictions due to local laws, carrier requirements, customs regulations or product-specific transportation requirements.
If we are unable to ship an order to your selected destination, we will contact you and provide an appropriate resolution.
Contact Us
If you have questions about your shipment, delivery or tracking information, please contact us:
SABERLIGHT
Email: support@saberlight.com.au
When contacting us, please include your order number so that we can assist you as quickly as possible.
We aim to respond to customer enquiries within 1–2 business days, although response times may vary during weekends, public holidays and periods of high enquiry volume.
Thank you for choosing SABERLIGHT.
We appreciate your support and look forward to delivering an unforgettable lightsaber experience to you.
Better Lightsabers. Better Choices. A Better Future.
Last Updated: 9 August 2026
